Privacy Policy of ConvertSea

1. What Information We Collect

a) Personal Data You Provide

• Contact Information: When you contact us through email or a contact form, we may collect your name and email address.
• Conversion Data: The files you upload for conversion and the options you select. These files are processed temporarily and deleted automatically after conversion is complete.

b) Automatically Collected Data

• Usage Data: Includes your IP address, browser type and version, device type, operating system, pages visited, time and date of visit, time spent on pages, and referral URLs.
• Device Identifiers: Such as device ID, user-agent string, and session ID.

c) Cookies and Similar Technologies

We use cookies to enhance your browsing experience and analyze website usage. These include:

• Strictly Necessary Cookies (essential for operation)
• Performance Cookies (Google Analytics)
• Functionality Cookies (remembering user settings)
• Advertising Cookies (personalized ads via Google Ads)

You can manage cookie preferences via your browser settings or by using the cookie consent banner on our site.

2. How We Use Your Information

• Operate and maintain the Service.
• Improve site performance and user experience.
• Analyze usage trends and optimize services (via tools like Google Analytics).
• Provide support and respond to inquiries.
• Deliver interest-based advertisements (via services like Google Ads).
• Comply with legal obligations.

3. Legal Basis for Processing (Under GDPR)

• Consent (e.g., accepting cookies)
• Contractual necessity (e.g., using the service)
• Legitimate interests (e.g., site optimization)
• Legal obligation (e.g., tax compliance, fraud prevention)

4. Data Retention

• Uploaded files are deleted automatically from our servers shortly after conversion.
• Analytics and cookie data are retained as per service provider policies (e.g., Google Analytics: 14 months).
• Contact data is retained as long as needed to fulfill communication and support.

5. Disclosure of Data

We do not sell your data. We may share it in these limited scenarios:

• With Service Providers: Analytics (e.g., Google), advertising (e.g., Google Ads), or hosting.
• For Legal Requirements: If requested by a court or law enforcement.
• Business Transfers: In case of acquisition, merger, or sale.
• To Protect Rights: To prevent fraud or ensure network and system security.

6. Your Rights (Under GDPR)

As a data subject, you have the following rights:

• Right to Access – See what data we hold.
• Right to Rectify – Correct inaccurate data.
• Right to Erasure – Ask us to delete your data.
• Right to Restrict Processing – Temporarily suspend data use.
• Right to Data Portability – Receive your data in a machine-readable format.
• Right to Object – Opt out of direct marketing or profiling.

To exercise these rights, contact us at: contact@convertsea.com.

7. Children’s Privacy

ConvertSea does not knowingly collect information from anyone under the age of 18. If we learn that we have inadvertently done so, we will delete such data immediately. Parents or guardians may contact us to review or request deletion.

8. Third-Party Services and Links

We may link to external services (e.g., blog tools, social media). These sites are not operated by us. We recommend you read their privacy policies, as we are not responsible for their content or practices.

9. Security of Data

We implement appropriate technical and organizational security measures to protect your data. However, no online system is 100% secure. You use our Service at your own risk.

10. Changes to This Policy

We may update this Privacy Policy as needed. When we do, we will update the "Last Updated" date above and notify users where appropriate. Continued use of the Service means you accept any changes.

11. Contact Us

• Email: contact@convertsea.com
• Contact Form: /contact